Refund Policy: Damaged Item- We will replace any damaged item at no cost to the buyer, as long as we are notified by e-mail within 5 Days after merchandise has been received. 30 Day Return Policy: Not satisfied with the product? Return the merchandise within 30 days from the day received and we will refund 100% of the product cost .The Buyer is responsible for the return shipping fees.The merchandise must be in excellent unused condition and adequately packed with original packing material and Insured before returning. To obtain the correct return address Please E-mail us at info@moosecreekenterprises.com Please provide the invoice#, name, date on the order and the reason for the return. Please be specific. Promotional Offers: We may provide promotional offers such as discounts or free services. The promotional offers are only valid from the time they are issued to the expiration date advertised on the ad. Only one coupon per order please. Free Shipping offers are only valid for orders shipped within the contiguous USA.